Responsible Gaming at as67

at as67, responsible gaming is not a box-ticking exercise — it is a core part of how we run our platform. We believe that every player in Bangladesh deserves a gaming environment that is fair, transparent, and built with their long-term wellbeing in mind. Our responsible gaming programme exists to ensure that entertainment never tips over into harm.

Online casino games and cricket betting can be exciting leisure activities when approached with clear boundaries and a healthy mindset. The majority of our players enjoy as67 safely and within their means. However, we recognise that for a small number of individuals, gambling can become difficult to control. It is for this reason that we have invested in a comprehensive suite of player protection tools, trained our support team to recognise the signs of problematic gambling, and partnered with welfare resources that can provide professional assistance.

Our platform is designed around four guiding principles: awareness (making sure players understand the risks), control (giving players the tools to manage their own behaviour), prevention (proactively identifying at-risk patterns before they escalate), and support (ensuring that players who need help can access it quickly and without stigma).

If at any point you feel that your gambling is no longer enjoyable, or that it is affecting your finances, relationships, or mental health, please use the tools described on this page or reach out to our support team immediately. No account action will be taken against you for seeking help — we treat all such enquiries with complete discretion and compassion.

as67 operates a strict minimum age policy. You must be at least 18 years old to register an account, make a deposit, place a bet, or play any game on the as67 platform. This policy applies equally to players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other location in Bangladesh.

How We Verify Your Age

During the Know Your Customer (KYC) verification process, all players are required to submit a valid government-issued identity document — such as a National Identity Card (NID), passport, or birth certificate — that confirms their date of birth. Accounts are restricted to view-only mode until age verification is successfully completed. Any account found to belong to a player under the age of 18 will be closed immediately and any remaining balance refunded to the originating payment method.

Protecting Young People

If you share your device or computer with younger family members, we strongly recommend taking the following precautions to prevent underage access to the as67 platform:

• Log out of your as67 account after every session and never save your login credentials in a shared browser.
• Use a strong, unique password that minors in your household cannot easily guess.
• Consider enabling parental control software on shared devices. Trusted tools include Net Nanny, Qustodio, and Bark.
• Store your bKash, Nagad, or Rocket mobile banking credentials securely and separately from your as67 login details.
• If you suspect a minor has accessed your account, change your password immediately and contact our support team.

One of the most effective responsible gaming tools is the ability to set your own financial limits before you start playing. as67 allows every player to define caps on how much they can deposit into their account over a given time period. These limits are designed to help you stay within a budget you are comfortable with and to prevent impulsive overspending during a losing streak.

Available Limit Types

• Daily deposit limit: Set a maximum amount you can deposit within any 24-hour rolling period.
• Weekly deposit limit: Set a maximum across a 7-day rolling window — ideal for players who prefer to budget week by week.
• Monthly deposit limit: Set a monthly ceiling, which aligns naturally with monthly income cycles — a popular choice among players using bKash or Nagad salary disbursements.
• Single transaction limit: Cap the maximum amount you can transfer in a single deposit transaction.

How to Set Your Deposit Limits

Log into your as67 account and navigate to Account Settings > Responsible Gaming > Deposit Limits. Enter your preferred limit amount in Bangladeshi Taka (৳) and select the time period. Limits take effect immediately once saved.

We encourage all players to set a deposit limit when they first register their account. Starting with a limit that reflects your comfortable entertainment budget — not your maximum available funds — is one of the simplest and most powerful steps you can take to protect yourself.

Sometimes the best responsible gaming tool is simply stepping away from the platform for a defined period. as67's time-out feature allows you to temporarily suspend access to your account for a short break without the permanence of a full self-exclusion. Time-outs are ideal if you feel you have been playing too frequently, spending more time on the platform than you intended, or simply need a mental reset.

Available Time-Out Durations

• 24 hours — a short overnight break to interrupt impulsive play patterns.
• 7 days — a one-week cooling-off period to reassess your relationship with gambling.
• 30 days — a monthly reset, suitable for players noticing recurring patterns of concern.
• 90 days — a substantial break that gives you time to establish healthier habits before returning.
• Custom duration — contact our support team to arrange a time-out of any length between 1 and 365 days.

What Happens During a Time-Out

When a time-out is active, your account is immediately suspended. You will not be able to log in, place bets, play games, or make deposits. Any pending withdrawals will be processed normally. Promotional emails and marketing notifications are automatically paused for the duration of your time-out.

At the end of your chosen time-out period, your account will be automatically reactivated. You do not need to contact our support team to resume play — unless you decide you need a longer break, in which case you can extend the time-out directly from the Account Settings panel or via live chat.

Self-exclusion is a formal commitment to stop gambling on the as67 platform for a defined minimum period. It is a more serious measure than a time-out and is intended for players who believe they may have a gambling problem, or who wish to make a firm, longer-term decision to stop. as67 strongly encourages any player who is concerned about their gambling behaviour to consider self-exclusion.

Self-Exclusion Periods

• 6 months — the minimum self-exclusion period available on as67.
• 1 year
• 2 years
• 5 years
• Permanent / lifetime exclusion — account is closed permanently with no option to reopen.

What Self-Exclusion Means

During a self-exclusion period, your account is fully closed and locked. You will not be able to create a new account on the as67 platform using the same identity or contact details. Our systems are configured to reject registration attempts from self-excluded individuals. Any remaining account balance will be refunded to your registered withdrawal method within 5 business days of the exclusion being activated.

as67 will also suppress all marketing communications — including email promotions, SMS alerts, and bonus notifications — for the duration of your self-exclusion. We ask that you also consider contacting other gambling operators you use to request self-exclusion from those platforms as well, since excluding from one operator alone may not fully address the issue if access to other gambling sites remains open.

How to Request Self-Exclusion

Self-exclusion can be requested through any of the following channels:

• Log into your account and navigate to Account Settings > Responsible Gaming > Self-Exclusion.
• Contact our 24/7 live chat support team and request self-exclusion directly. The agent will process your request immediately.
• Email [email protected] with the subject line "Self-Exclusion Request". Include your registered username and preferred exclusion period.

All self-exclusion requests are processed within 24 hours of receipt. In the vast majority of cases, exclusion is activated within minutes via live chat.

Problem gambling can develop gradually and is often difficult to recognise in oneself. One of the most important things you can do is stay aware of your own habits and attitudes towards gambling. The warning signs below do not automatically indicate a gambling disorder, but if several of them apply to you, we strongly encourage you to use our responsible gaming tools or seek professional support.

Ask yourself honestly whether any of the following apply to your gambling behaviour:

If you recognise several of these patterns in your own behaviour, please do not wait. Use one of the responsible gaming tools on this page, reach out to our support team, or contact a professional counselling service. Taking action early is always easier than addressing a deeply entrenched problem later.

If you or someone you know is struggling with problem gambling, reaching out for help is the most important step you can take. as67 provides direct in-platform support, and we also encourage players to make use of professional counselling services and helplines that specialise in gambling-related harm.

There is no shame in asking for help. Gambling disorders are recognised health conditions that respond well to counselling, peer support, and structured behaviour-change programmes. The earlier you seek assistance, the easier the path to recovery.

as67 In-Platform Support

Our trained responsible gaming support team is available around the clock via live chat and email. When you contact us about a gambling concern, you will be connected with a specially trained agent who can:

• Activate a time-out or self-exclusion immediately on your behalf.
• Reduce your deposit limits without delay.
• Provide information about external counselling services.
• Process account closure and balance refund if required.

External Professional Help

For players in Bangladesh who need professional counselling beyond what an online platform can provide, we encourage reaching out to a qualified mental health professional or addiction counsellor. General mental health and addiction support can be accessed through government hospitals, NGO helplines, and private counselling practices across major cities including Dhaka, Chittagong, Sylhet, and Rajshahi. Ask your local health centre for a referral to an addiction specialist.